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bidvest car rental - bloemfontein airport car rental companies

bidvest car rental depot information

Bidvest Car Rental Rental Terms for travel between 01-Jul-2019 and 31-Dec-2024

All vehicles are hired subject to the terms of conditions set out in the Bidvest Car Rental (BCR) standard Rental Agreement,
copies of which are available at all rental branches and on the internet under terms and conditions of rental;


BCR Fleet
The group/models mentioned may be altered without notice. BCR reserves the right to substitute vehicles reserved should the vehicle not be available at time of hire; 


Extension of rental period
Rental beyond the stipulated termination date must be authorised by BCR. Should the extended rental not be authorised by BCR the vehicle will not be covered by any form of waiver and the vehicle shall be held at the sole risk of the renter.


Drivers
For security reasons, renters need to produce a valid form of identification and a valid unendorsed driver’s license at the time of rental.
International visitors are required to produce their passports when collecting their vehicle. Foreign driving licenses are acceptable provided the languange used provided the language used (printed thereon) is English and there is a photograph present. Should a license be in any language, other than English, we require an International Driving License to be produced at the commencement of the rental.

The minimum age for drivers and authorised co-drivers is 21 years.  In the event of the driver being below 21 years of age, the following will apply:
Between the age of 18 to 20 years: The renter/driver must provide proof of private insurance cover for the BCR vehicle.


Additional drivers
Waiver charges will increase in the event of a co-driver being nominated: R375  per driver


Rates
The minimum rate charged will be for a period of 24 hours. Rates are quoted per 24-hour period from the time of rental until the return of the vehicle. Rates are quoted in the currency of the country of rental origin. R = South African Rand, N$ = Namibian Dollar, P = Botswana Pula

NOTE: Any rate including UNLIMITED MILEAGE is only applicable to international visitors holding a foreign passport & driving license with a return airline ticket to their country of residence: 

? VAT
All rates are inclusive of VAT, where applicable. (South Africa 15%, Namibia 15%, Botswana 12%)

? Fuel
Rates quoted include maintenance and oil but exclude petrol/fuel. Fuel is for the renter’s own account. Each vehicle is refuelled by BCR on termination of the vehicle at the standard government legislation fuel tariff regardless of whether the fuel gage indicates that the vehicle is full, as vehicles that are refuelled at independent stations are not guaranteed to be filled to capacity.

? Refuelling Fee
BCR charges a refuelling fee if the vehicle takes more than R50 (N$50; P50) worth of fuel: R20 (N$20; P20)

? E-Toll
BCR is linked to the South African National Road Agency (SANRAL) database which, on a regular basis, downloads gantry information from Gauteng freeways. The E-Toll charges will reflect on the final rental invoice or will be invoiced as a late charge if the data is received from SANRAL after the vehicle is returned. E-toll is charged at the government gazette tariff with a maximum charge of R276 per calendar month. A charge of R1000 will be levied in the event that an E-TAG is removed from the vehicle during the rental.

? E-Toll Admin Fee
BCR charges an administration fee to support and manage E-Toll collections and payments to SANRAL. 20% of total E-Toll cost

? Contract Fee
A rental contract fee is applicable to all rentals. There is a legal requirement to store documents for a period of 5 years. The fee is for the cost of administrating, storing and retrieving all rental contracts. R85 (N$85, P85)

? Tourism levy
Members of the South African Vehicle Rental and Leasing Association (SAVRALA) agreed to impose a 1% tourism levy to be used to promote tourism in South Africa under the auspices of SATOUR & SATBC.

? Airport Surcharge
Rentals from Airports are subject to an additional surcharge. ACSA airports 11% per rental; other airports 11% per rental

? Remote Location Surcharge
A remote location surcharge is levied due to higher logistic costs of operating at these locations. (South Africa 5%, Namibia 5%, Botswana 5%) per rental

Delivery & Collection
This charge applies to deliveries/collections within 25km of the BCR rental office. Delivery and collections outside city limits (>25km) will be charged at the applicable fee plus an additional kilometre charge.
- During office hours: Monday to Friday 08h00 to 17h00 R424 + R16 per km over 25 km
- After hours & weekends: R847  + R16  per km over 25 km

? Lost Key Call Out Fee
Lost Key Call Out Fee excludes the cost of replacing the keys - this will be levied separately. R605 + R16  per km over 25 km

? Baby/Child Seat
Available by prior arrangement: R400 per rental. Liability in the event of damage or loss: Full charge to replace

? GPS Rental
Handheld navigation system available by prior arrangement: R99 (N$100, P100) per day. Liability in the event of damage or loss: R1513

? Bicycle Carrier Rental
The Thule Passage 2 bike carrier is available at all major airports in South Africa by prior arrangement: R80 per day. Liability in the event of damage or loss: R2522

? Trailer Rental: 
Available in South Africa by prior arrangement – limited to certain car groups and certain locations: R365/day (to be confirmed at time of reservation)

? Claim Administration Fee
An administration fee will be charged on ALL vehicle liability waiver claims. This includes claims where the renter/driver has taken Super Collision Damage Waiver and/or Super Theft Loss Waiver. The liability amount on the
waivers contributes towards the repair cost of the vehicle; the claim administration fee covers the cost of processing the claim. This includes items such as quote gathering and legal services. R800 

? Assessors Fee
All damage sustained to the rental vehicle in excess of R5000 vat incl (N$5000; P5000) is appraised by an independent assessor. The evaluation has a cost element but provides assurance to the renter and/or their insurer that the
damage costing is legitimate, not inflated and consistent with acceptable industry standards. R800 

? Overdue Rental Administration Fee
Should the rental vehicle not be returned by the agreed date & no prior arrangement has been made to extend the rental, the vehicle will be collected by BCR and an Overdue Rental Admin Fee will be charged. R715 

? Traffic Fine Administration Fee
Should the renter receive a traffic fine whilst renting the BCR vehicle, a Traffic Fine Administration Fee will be levied per fine to cover the cost of redirecting the fine to the renter. R295

? Carbon Emissions Fee
A Carbon Emissions Fee of N$150 per rental to be charged on all Namibian rentals. The Carbon Emissions Fee has been introduced due to the Carbon Emissions Tax payable to the Namibian Government. BCR will be charging a once off fee per rental as opposed to a daily charge. Please note this is only applicable in Namibia

? Towing Charges
The renter will be liable for the full cost of the service rendered.

? A cleaning / valet service 
May be charged at the sole discretion of BCR.


Terms of Payment
We will place an authorisation hold on your American Express, Diner's Club, Visa or MasterCard credit cards; BCR does not have the facility to allow the use of Debit or “Electronic use only” cards as a method of payment.
The authorisation will be held in our favour for the duration of the rental (but not paid over to us). Should the rental be extended, or an incident take place, a further hold will be placed on your card to ensure all costs are covered by the authorisation held. Once the rental has been finalised, the actual rental amount will be charged to the credit card and the authorisation hold will be released. Should you require assistance with the release of authorisation, kindly contact our Customer Care team at customercare@bcr.co.za with your rental reference number/ID or passport number and they will assist with this process. Due to the high risk associated with rentals over a weekend, an additional authorisation is required to ensure there are sufficient funds in the event of an incident.


One Way fees
A one-way fee is charged when a renter collects the vehicle from one BCR location and returns the vehicle to a different BCR location. The one-way fee will be quoted at the time of reservation/quote. The one-way fee covers the cost of relocating the vehicle back to the original location/depot.

One Way Fees  
South Africa 01 Jan - 31 Oct 2019
general R 1200
Namibia *vice versa 01 Jan - 31 Oct 2019
*Windhoek to Swakopmund &Walvisbay N$1733
* Windhoek to Oshakati / Ondongwa N$2597
* Windhoek / Walvisbay / Swakopmund to Luderitz N$6000
* Windhoek to Katimo Mulilo N$4196
* Walvis Bay / Swakop to Oshakati / Ondongwa / Katimo Mulilo N$6261
Botswana *vice versa 01 Jan - 31 Oct 2019
* Gaborone to Francistown P1313
* Gaborone to Maun / Kasane P2499
* Francistown to Maun / Kasane  P1313

 

Cross Border Rentals
No cross-border rentals allowed to Angola; Malawi, Mozambique; Zambia; Zimbabwe, even if returning to South Africa /Namibia/Botswana.
Any renter wishing to cross borders (South Africa/Namibia/Botswana/Swaziland/Lesotho) must be in possession of a letter of authorisation from BCR, obtainable from BCR at the time of rental. 

Cross Border Rentals  
South Africa 01 Jan - 31 Oct 2019
South Africa to Namibia R 1 772
South Africa to Botswana R 1 772
South Africa to Lesotho No charge
South Africa to Swaziland No charge
Namibia 01 Jan - 31 Oct 2019
Namibia to South Africa N$1590
Namibia to Botswana N$1590
Namibia to Lesotho N$1590
Namibia to Swaziland N$1590
Botswana 01 Jan - 31 Oct 2019
Botswana to South Africa P1754
Botswana to Namibia P1754
Botswana to Lesotho P1754
Botswana to Swaziland P1754

International One Way fees (includes cross border authorisation fee)

South Africa 01 Jan - 31 Oct 2019
South Africa to Namibia Windhoek R 7 369
South Africa to Botswana Gaborone R 4 538
South Africa to Botswana Francistown R 5 854
South Africa to Botswana Maun R 5 854
South Africa to Botswana Kasane R 7 936
South Africa to Swaziland R 3 155
South Africa to Lesotho R 3 155
Namibia 01 Jan - 31 Oct 2019
Namibia to South Africa N$6486
Namibia to Botswana N$6486
Namibia to Swaziland N$7781
Namibia to Lesotho N$7781
Botswana 01 Jan - 31 Oct 2019
Botswana to Namibia Windhoek P7865
Botswana-Gaborone to South Africa P4496
Maun/Francistown/Kasane to South Africa P7865
Botswana-Gaborone to Swaziland or Lesotho P7865
Maun/Francistown/Kasane to Swaziland or Lesotho P7865

 

Waivers & Liability
BCR provides liability waivers for the renter against financial loss; namely Collision Damage Waiver (CDW), Super Collision Damage Waiver (SCDW), Theft Loss Waiver (TLW), and Super Theft Loss Waiver (STLW), Minor Damage Waiver, Tyre & Glass Waiver & Hail Damage Waiver.

• Collision Damage Waiver (CDW)
In the event of an accident where the vehicle is damaged or written off, the liability of the renter is limited to the liability as set out in the table below (under "Standard Liability") irrespective of fault or cause.
This is provided that the renter is not in breach of any provision of the rental agreement. Should the renter decline to take CDW, the renter will be liable for the full amount of damages to the vehicle, or the full replacement value of the vehicle in the event of an accident, where the vehicle is damaged or written off.

• Super Collision Damage Waiver (SCDW)
In the event of an accident where the vehicle is damaged or written off, the liability of the renter is limited to the liability as set out in the table below (under "Super Liability") irrespective of fault or cause.
This is provided that the renter is not in breach of any provision of the rental agreement. Should the renter decline to take SCDW, the renter will be liable for the full amount of damages to the vehicle, or the full replacement value of the vehicle in the event of an accident, where the vehicle is damaged or written off.

• Theft Loss Waivers (TLW)
In the event of theft, hijacking or loss of the vehicle and/or any accessories, the liability of the renter is limited to the car group liability as set out in the table below, (under "Standard Liability") irrespective of fault or cause. This is provided that the renter is not in breach of any provision of the rental agreement. Should the renter decline to take TLW, the renter will be liable for all damages suffered by BCR, resulting from theft, hijacking or loss of the vehicle and/or any accessories.

• Super Theft Loss Waiver (STLW)
In the event of theft, hijacking or loss of the vehicle and/or any accessories, the liability of the renter is limited to the car group liability as set out in the table below (under "Super Liability") irrespective of fault or cause. This is provided that the renter is not in breach of any provision of the rental agreement. Should the renter decline to take STLW the renter will be liable for all damages suffered by BCR, resulting from the theft, hijacking or loss of the vehicle and/or any accessories.

• Minor Damage Waiver
Minor damage that costs less than R2500 to repair will be covered when purchasing this waiver. If the cost of damage exceeds R2500, the minor damage waiver will not be applicable. Minor Damage Waiver does not cover damage caused by water; damage to the undercarriage of the vehicle or damage to tyres and windscreen – a separate waiver can be purchased to cover tyres and windscreen. R32 per day (South Africa only)

• Tyre and Glass Waiver
Damage to tyres and glass (including windscreen) is excluded from the waiver liability if no theft or collision of the vehicle has occurred. Tyre and Glass waivers can be purchased at the time of rental to waive this risk provided that the renter is not in breach of the rental agreement. R39 per day

• Hail Damage Waiver
Hail damage is specifically EXCLUDED from waiver liability & the renter is fully liable for any such damage caused to the vehicle: R60  per day

South Africa Waivers                  
        Standard         Super
      Standard Liability to Super     Super Liability
Group CDW TLW Waiver   Waiver SCDW STLW Waiver  
      Total         Total  
  Per Day Per Day Per Day Per Per Day Per Day Per Day Per Day Per
        Incident         Incident
A - MDMR - Kia Picanto 5dr / Similar 90 59 149 14627 99 134 114 248 3531
B+B1- EDMR - Hyundai Grand 1.0i / Similar 96 61 157 20175 100 141 116 257 4539
C+C1 - CDMR - Toyota Etios / Similar 101 66 167 24211 110 151 126 277 4842
D - EDAR -  Hyundai i20/ Similar 101 66 167 24715 110 151 126 277 4943
E - CDAR - Toyota Corolla / Similar 103 67 170 27237 110 153 127 280 5548
F - IDAR - Audi A3 / Similar 104 69 173 42368 115 154 134 288 8272
G+G1 - PDAR - Audi A4 / Similar 114 74 188 43377 125 169 144 313 8575
H - PCAR - Merc C Class / Similar 114 74 188 44386 129 171 146 317 8776
J - LCAR - Merc E Class 144 89 233 60526 157 215 175 390 13114
O - SVMR - Toyota Avanza 4x2 / Similar 101 66 167 23706 110 151 126 277 4943
K - IFMR - Renault Duster 4x2 / Similar 104 69 173 32281 115 154 134 288 7061
L - RFAR - Toyota Rav 4x2 Auto / Similar 136 86 222 38333 146 197 171 368 9583
I - PRAR - Ford Everest 4x2 Auto / Similar 136 86 222 42368 146 197 171 368 10088
N - PVMR - VW T6 Kombi / Similar 138 88 226 48421 148 200 174 374 10592
P - PVAR - VW T6 Kombi Auto / Similar 138 88 226 50439 148 200 174 374 11096
Z - LVMR - Toyota Quantum / Similar 141 91 232 52456 162 217 177 394 12105
1L - IFNR - 4x4 S/Cab / Similar 155 86 241 38333 197 267 171 438 13114
1M - FFNR - 4x4 D/Cab / Similar 160 96 256 52456 204 278 182 460 17149
5M - LFAR - Ford Ranger 4X4 D/Cab / Auto 160 96 256 52456 204 278 182 460 17149

* General Information on Liability Waivers


General Information on Liability Waivers
Standard Liability is applicable to CDW and TLW, Super Liability is applicable to SCDW and STLW.
• Southern African Residents: The renter/driver must provide proof of private insurance cover for the BCR vehicle if the purchase of liability waivers is declined.
• International Visitors: The purchase of liability waivers is COMPULSORY. The rental will be declined if the renter/driver does not purchase Collision Damage Waiver and Theft loss waiver OR Super Collision Damage Waiver and  Super Theft Loss Waiver.
Personal property is not covered by the waivers reflected above.
Waivers do not include any damage to the vehicle incurred as a result of potholes, dust storms and/or sand. Towing charge is for the renter/driver’s account.
• In the Event of an Accident
Please remember that under South African law, all accidents must be reported to the nearest police station within 24 hours of the accident having taken place.
In accordance with the terms and conditions as set out in BCR's Rental Agreement, all accidents must be reported to the nearest BCR location and all necessary documentation completed within 48 hours. Please note that non-compliance of the above could result in your claim being repudiated.
• BCR Assist offers the following:
• Medical Assistance – 24-hour service for all medical emergencies, be they accident or illness related Free transportation to the nearest appropriate medical facility by ground or air in the event of a medical emergency;
Free transportation to the nearest appropriate medical facility by ground or air in the event of a medical emergency; 
- Access to medical doctors, ICU, nursing sisters and paramedics;
- Assistance with admission to the medical facility
As many hospitals require a deposit upon administration, BCR Assist will guarantee payment of such deposit up to an amount of R2 000.00, which will be recovered from the renter;
Monitoring of the patient’s condition and, on request, updates to the family;
Telephonic medical advice for minor ailments;
Telephonic immunisation or prophylaxis advice;
Please note that these services are access only. The renter will be liable for the cost of the service rendered.


Roadside Assistance in South Africa
The 24-hour BCR Assist call centre has access to a national network of motor vehicle service operators for mechanical breakdown and/or vehicle accidents.


When requested by the customer, BCR Assist will:
Dispatch an approved towing vehicle to remove your rental vehicle to a specialist workshop.
Provide roadside assistance for common minor problems. For example flat tyres, lost keys, lack of fuel, etc.
Relay messages to family and colleagues in the event of a collision or breakdown.
Assist with accommodation and travel arrangements.
Please note that these services are access only. The renter will be liable for the cost of the service rendered.


Directions in South Africa
If the renter is unable to find their way, they need only contact the BCR Assistance toll-free number to be assisted with directions, whether it is a specific street address or assistance on the shortest route to take to a destination
• BCR Assist Contact Details
• South Africa: 0800 11 57 67
• Cross Border: +27 11 991 80

 

Terms of booking on this website

Information disclaimer
The rates on this website are often heavily discounted. This is due to our negotiated rates and bulk buying power. On very rare occasions, a rate may be displayed incorrectly due to our, or a vehicle supplier's error. In such a case, if you book with us at a quoted rate that is incorrect, we will notify you of any price change and give you the option to proceed or cancel. We make every effort to keep information on our site up to date, but we cannot guarantee this website is free of errors or omissions and retain the right to update or change the information published at any time.

Liability
To the extent permitted by law we/the owners of this website will not be liable to you or to any third party (whether in contract, tort, or otherwise) for any direct, indirect or consequential loss or damage (including but not limited to any accident, injury, delay or loss of enjoyment) arising out of your reliance upon information contained on this website, including but not limited to your use (or inability to use) any products or services described or procured through this website.

When you pick up your vehicle, you will be required to sign a rental agreement with the supplier of the vehicle. Your rental and use of the vehicle will be governed by the terms of the rental agreement and any other documentation or information provided to you by the supplier at the time you pick up your vehicle. The rental agreement is between you and the supplier and we will not be liable to you or to any third party in relation to the terms of the supplier's rental agreement or any other documentation provided to you by the supplier at the time of pick up.

While we will make reasonable efforts to ensure we are representing only reputable suppliers, we make no warranty about the fitness or suitability of any third party (supplier) product or service and will not accept responsibility for the quality or fitness of any vehicle. We welcome feedback from our customers on their experience with our suppliers. We may, at our discretion, provide you with reasonable assistance in resolving any dispute you may have with a supplier.

Our total liability to you in relation to your use of this website and the information contained on this website will not exceed the dollar amount of the deposit we have received from you in relation to your booking/rental. Refunds will not be made for bookings cancelled due to inclement weather. Again, we strongly recommend that you take out travel insurance. Your use of this website is governed by the laws of New Zealand and the jurisdiction of the New Zealand courts.

Booking information
To make a booking you must complete our booking form which is easy to follow and secured with the latest encryption technology. Once we receive your form, we will, subject to availability, confirm your booking by emailing you a confirmation voucher and invoice.

If you are booking via phone, please make sure you have read the terms and conditions of the vehicle you wish to rent first. Our reservations consultant will ask you if you have read the terms and agree to them before proceeding. The onus is always on the renter to ensure they make themselves fully aware of the terms displayed on our website.

Information disclosure
In booking on this website you acknowledge that we disclose your information to your selected Supplier in order to provide the requested rental services.

Vehicle capacity and fitness to drive
Under no circumstances are you permitted to carry more passengers than the vehicle you rent is legally registered to carry, and if you do your insurance may be invalidated. The number of seatbelts (and passengers) is indicated next to each vehicle on this website. Luggage capacity where shown is an indication only and we will not be responsible should you be unable to fit your entire luggage into a vehicle. It is your responsibility to choose a journey that is within your capabilities. A vehicle supplier can refuse to rent a vehicle to any person who is in their opinion unfit to drive or does not meet eligibility requirements. In such circumstances we will have no further liability to you.

Refund Policy
In the event of cancellation, any deposit amounts paid at the time of booking are non-refundable. 

Disputes
If you are unsatisfied with our service, please contact us within 48 hours of placing your booking or request and we will work to resolve any issues and determine if compensation is due. In the event you have completed your rental and are unhappy with your vehicle, we are happy to assist you in seeking compensation from the operator of the vehicle.


This website is owned and operated by Online Republic Ltd. Our financial centre and marketing office is based at Level 5, 12 Madden Street, Wynyard Quarter, Auckland, New Zealand. In Australia, we are based at Suite 3.01, 11 Queens Rd, Melbourne VIC 3004. Thank you for booking with us.

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